DocInject uses Stripe to process payments. DocInject does not store your card details.
Plans and trials
New organizations start on a trial plan. The trial gives you a limited number of publish events to evaluate the platform. Once you reach the cap, you must upgrade to a paid plan to continue publishing documents. The Billing tab shows your current usage:- Publish events used. How many documents you’ve published during the trial, out of the plan cap
- Team members. Current seat count versus your plan’s seat limit
Upgrade to a paid plan
1
Open the Billing tab
Go to Settings and click the Billing tab.
2
Click Purchase a Plan
Click the Purchase a Plan button. You’ll be taken to a plan selection page.
3
Choose your plan
Review the available plans and select the one that fits your team. You can upgrade or cancel at any time from your billing settings.
4
Complete checkout
You’re redirected to Stripe to enter payment details and confirm your purchase. After checkout, your organization is upgraded immediately.
Manage your subscription
Once you’re on a paid plan, use the Stripe customer portal to update payment methods, download invoices, or cancel.1
Open the Billing tab
Go to Settings and click the Billing tab.
2
Open the billing portal
Click Manage billing. You’re redirected to the Stripe customer portal.
3
Make changes
Update your payment method, view past invoices, or cancel your subscription. Changes take effect according to Stripe’s billing cycle rules.
Add seats
On the Scale plan, you can purchase additional member slots beyond your plan’s base seat limit.1
Open the Billing tab
Go to Settings and click the Billing tab.
2
Click Purchase additional seats
Click the Purchase additional seats button. You’re taken to a Stripe checkout page to add seats.
3
Complete checkout
Confirm the purchase in Stripe. The new seats are available immediately after checkout.
The Purchase additional seats button is only available on the Scale plan. If you’re on a different paid plan and need more seats, use Manage billing to adjust your subscription.
Plan limits
DocInject enforces the following limits based on your current plan:What happens when I hit the trial publish cap?
What happens when I hit the trial publish cap?
DocInject blocks further publishing until you upgrade. Existing published documents remain accessible. Upgrade from Settings → Billing to remove the cap.
Can I add members beyond my seat limit?
Can I add members beyond my seat limit?
No. Inviting new members is blocked when you’ve reached your seat limit. Purchase additional seats from Settings → Billing, or upgrade your plan.
Are webhooks available on the trial?
Are webhooks available on the trial?
No. Webhook integrations require the Scale plan. The Webhooks tab shows an upgrade prompt if your current plan doesn’t include this feature.
Where can I find my invoices?
Where can I find my invoices?
Invoices are available in the Stripe customer portal. Go to Settings → Billing and click Manage billing to access them.